Risk Management Insurance in PA and MD

At Kelly Glass Insurance, our approach has always been simple: Focusing on You — your business, your risks, your goals.

Every business is different — and so is the risk it faces. We don't hand you a standard policy and send you on your way. We take the time to understand your operation, your industry, and your goals, so your coverage actually fits your business. That's what Focusing on You looks like in practice.

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Coverage Options

Services included in your Risk Management plan:

  • Risk Assessment & Site Evaluation: A close look at your operations to identify where your business is most exposed.
  • Custom Risk Management Plan Development: A written plan tailored to your industry, location, and specific risk factors.
  • Employee Safety Training Coordination: Helping you put the right training in place to reduce preventable incidents.
  • Ongoing Plan Review & Adjustment: Revisiting your plan as your business, staff, or operations change.

Not every business needs every service — that's what a real conversation is for.

Frequently Asked Questions about Risk Management

What are the potential risk factors of your business?

Some common risk factors include location hazards, lack of employee training, technology failures, compliance with laws, and unsafe driving.

How do you determine which business risks to prioritize?

Once the risk factors of your business are identified, they're prioritized by how frequently they're likely to occur and how much impact they could have. This helps narrow a customized plan down to the areas that need attention first.

How does a risk management plan help reduce risk?

A risk management plan lays out how your business will adapt to and prepare for its specific risk factors — whether that's employee training, adjusted operations, updated technology, or getting staff certified. The goal is to reduce and manage risks specific to your business, not apply a generic checklist.

How often should a risk management plan be reviewed?

Risk management is a cyclical process, so review timing varies by business and risk factors involved — but regular review is essential, since new risks emerge as your business and the world around it change. Reviews also help measure progress against your goals and adjust the plan accordingly.

Serving Our Neighbors Since 2010

We aren't just a voice on the phone; we're your neighbors on East Cumberland Street in Lebanon, PA. We service Pennsylvania and Maryland.

  • "Focusing on You" Reviews: You're a business owner, not a policy number. We work with you to review your coverage periodically and identify any gaps before they become claims.
  • Claims Advocacy: When the unexpected happens, we're in your corner. Access our 24/7 Carriers Directory. For additional claims process questions, call us at (717) 272-2242 to talk to an associate.
  • Local Knowledge, Regional Reach: Based in Lebanon and serving all of Pennsylvania and Maryland, we know the carriers who genuinely specialize in risk management planning — not just the ones with the biggest ad budget.

Ready to Get the Right Coverage?

Tell us about your business and we'll do the shopping for you — comparing top carriers across Pennsylvania and Maryland to find the right fit.

  • Speak with an associate by calling (717) 272-2242.
  • Text message us at (717) 455-3242.
  • Get a free insurance review and quote by completing this information request.
Get a Risk Management Quote